Terms of Use


  1. These Terms apply to your use of the Service (as that term is defined below). By setting up an account, clicking “I agree”, and/or accessing and using the Service:

    1. you agree to these Terms; and

    2. where your access and use is on behalf of another person (e.g. a company), you confirm that you are authorised to, and do in fact, agree to these Terms on that person’s behalf and that, by agreeing to these Terms on that person’s behalf, that person is bound by these Terms.

  2. If you do not agree to these Terms, you are not authorised to access and use the Service, and you must immediately stop doing so.


  1. We may change these Terms at any time by notifying you of the change by email or by posting a notice on the Website. Unless stated otherwise, any change takes effect from the date set out in the notice. You are responsible for ensuring you are familiar with the latest Terms. By continuing to access and use the Service from the date on which the Terms are changed, you agree to be bound by the changed Terms.

  2. These Terms were last updated on 15 July 2021.


In these Terms:

Additional License Terms means any additional licence terms under which Shared Content is made available to users of the Service, including any terms or conditions displayed on or adjacent to that Shared Content.

Confidential Information means any information that is not public knowledge and that is obtained from the other party in the course of, or in connection with, the provision and use of the Service. Our Confidential Information includes Intellectual Property owned by us (or our licensors), including the PixCap Software. Your Confidential Information includes the Content.

Content means all data, content, and information (including personal information) owned, held, used or created by you or on your behalf that is stored using, or inputted into, the Service.

Fees means the applicable fees set out on the Website, as may be updated from time to time in accordance with clause 9.4.

Force Majeure means an event that is beyond the reasonable control of a party, excluding:

  • an event to the extent that it could have been avoided by a party taking reasonable steps or reasonable care; or

  • a lack of funds for any reason.

including and similar words do not imply any limit.

Intellectual Property Rights includes copyright and all rights existing anywhere in the world conferred under statute, common law or equity relating to inventions (including patents), registered and unregistered trade marks and designs, circuit layouts, data and databases, confidential information, know-how, and all other rights resulting from intellectual activity. Intellectual Property has a consistent meaning, and includes any enhancement, modification or derivative work of the Intellectual Property.

Objectionable includes being objectionable, defamatory, obscene, harassing, threatening, harmful, or unlawful in any way.

a party includes that party’s permitted assigns.

Permitted Users means your personnel who are authorised to access and use the Service on your behalf in accordance with clause 5.3.

a person includes an individual, a body corporate, an association of persons (whether corporate or not), a trust, a government department, or any other entity.

personal information means information about an identifiable, living person, and includes personal data, personally identifiable information and equivalent information under applicable privacy and data protection laws.

personnel includes officers, employees, contractors and agents, but a reference to your personnel does not include us.

PixCap Software means the software owned by us (and our licensors) that is used to provide the Service.

Sales Tax means sales tax, goods and services tax, value added tax or equivalent tax payable under any applicable law.

Service means the service having the core functionality described on the Website, as the Website is updated from time to time.

Shared Content means data, content and information that is made available by any user of the Service to other users of the Service, including 3D models, animations, images, audio and related content.

Start Date means the date that you set up an account or first access or use the Service.

Subscription Period means, if you subscribe to a Subscription Version, the length of your subscription to the Service that you agreed to when you signed up for the Subscription Version.

Subscription Version means a version of the Service for which Fees are payable.

Terms means these terms titled PixCap terms of use.

Free Version means a version of the Service for which no fees apply, including where the Service is accessed under a free trial.

Underlying Systems means the PixCap Software, IT solutions, systems and networks (including software and hardware) used to provide the Service, including any third party solutions, systems and networks.

We, us or our means PixCap Pte. Ltd., company registration number 202012606M, a company incorporated in Singapore whose registered office is at 6 Raffles Quay, #11-07, Singapore 048580.

Website means the internet site at www.pixcap.com, or such other site notified to you by us.

Year means a 12-month period starting on the Start Date or the anniversary of that date.

You or your means you or, if clause 1.1b applies, both you and the other person on whose behalf you are acting.

A reference to a statute includes references to regulations, orders or notices made under or in connection with the statute or regulations and all amendments, replacements or other changes to any of them.


  1. We must use reasonable efforts to provide the Service:

    1. in accordance with these Terms and applicable law;

    2. exercising reasonable care, skill and diligence; and

    3. using suitably skilled, experienced and qualified personnel.

  2. Our provision of the Service to you is non-exclusive. Nothing in these Terms prevents us from providing the Service to any other person.

  3. Subject to clause 4.4, we must use reasonable efforts to ensure the Service is available on a 24/7 basis. However, it is possible that on occasion the Service may be unavailable to permit maintenance or other development activity to take place, or in the event of Force Majeure. We must use reasonable efforts to publish on the Website and/or notify you by email advance details of any unavailability.

  4. Through the use of web services and APIs, the Service interoperates with a range of third party service features. We do not make any warranty or representation on the availability of those features. Without limiting the previous sentence, if a third party feature provider ceases to provide that feature or ceases to make that feature available on reasonable terms, we may cease to make available that feature to you. To avoid doubt, if we exercise our right to cease the availability of a third party feature, you are not entitled to any refund, discount or other compensation.


  1. You and your personnel must:

    1. use the Service in accordance with these Terms solely for lawful purposes (including complying with any applicable law regulating unsolicited electronic messages); and

    2. not resell or make available the Service to any third party, or otherwise commercially exploit the Service.

  2. When accessing the Service, you and your personnel must:

    1. not impersonate another person or misrepresent authorisation to act on behalf of others or us;

    2. correctly identify the sender of all electronic transmissions;

    3. not attempt to undermine the security or integrity of the Underlying Systems;

    4. not use, or misuse, the Service in any way which may impair the functionality of the Underlying Systems or impair the ability of any other user to use the Service;

    5. not attempt to view, access or copy any material or data other than:

      1. that which you are authorised to access; and

      2. to the extent necessary for you to use the Service in accordance with these Terms; and

    6. neither use the Service in a manner, nor transmit, input or store any Content, that breaches any third party right (including Intellectual Property Rights and privacy rights), that violates any applicable laws, or is Objectionable, incorrect or misleading.

  3. Without limiting clause 5.2, no individual other than a Permitted User may access or use the Service. You may authorise any member of your personnel to be a Permitted User, in which case you must provide us with the Permitted User’s name and other information that we reasonably require in relation to the Permitted User. You must procure each Permitted User’s compliance with clauses 5.1 and 5.2 and any other reasonable condition notified by us to you.

  4. A breach of any of these Terms by your personnel (including, to avoid doubt, a Permitted User) is deemed to be a breach of these Terms by you.

  5. You are responsible for procuring all licences, authorisations and consents required for you and your personnel to use the Service, including to use, store and input Content into, and process and distribute Content through, the Service.


  1. Where we provide you the Service as a Free Version, then these Terms apply except to the extent varied in this clause 6.

  2. The Free Version is provided to you on an as is and as available basis, and, despite any other provision in these Terms, all conditions, warranties, guarantees and indemnities (including any warranties of merchantability and fitness for purpose) in relation to our provision of the Free Version to you are excluded to the fullest extent permitted by law.

  3. No fees are payable for your access and use of the Free Version.

  4. Despite any other provision in these Terms we may change or remove any feature or part of the Free Version at any time and for any reason without liability of any kind.

  5. We may terminate your right to access and use the Free Version at any time with or without notice

  6. If we provide you with free trial period to the Service or certain features of the Service, and unless you cancel your account at the end of the applicable trial period, your subscription will automatically switch to a Subscription Version at the end of the trial period specified in the offer if you have provided us with your credit card information. If you have not provided us with your credit card information, your subscription will automatically terminate.


  1. You acknowledge that:

    1. we may require access to the Content to exercise our rights and perform our obligations under these Terms; and

    2. to the extent that this is necessary but subject to clause 11, we may authorise a member or members of our personnel to access the Content for this purpose.

  2. You acknowledge and agree that:

    1. we may:

      1. use Content and information about your and your end users’ use of the Service to generate anonymised and aggregated statistical and analytical data (Analytical Data);

      2. use Analytical Data for our internal research and product development purposes and to conduct statistical analysis and identify trends and insights; and

      3. supply Analytical Data to third parties;

    2. our rights under clause 7.3aii and 7.3aiii above will survive termination or expiry of these Terms; and

    3. title to, and all Intellectual Property Rights in, Analytical Data is and remains our property.

  3. You acknowledge and agree that to the extent Content contains personal information, in collecting, holding and processing that information through the Service, we are acting as your agent and/or as a data processor for the purposes of applicable privacy and data protection laws. You must obtain all necessary consents from the relevant individual to enable us to collect, use, hold and process that information in accordance with these Terms.

  4. You acknowledge and agree to not use the Service to create any adult or age restricted content.

  5. While we will take standard industry measures to back up all Content stored using the Service, you agree to keep a separate back-up copy of all Content uploaded by you onto the Service.

  6. You agree that we may store Content (including any personal information) in secure servers in Singapore and the United States, and may access that Content (including any personal information) from time to time.

  7. You indemnify us against any liability, claim, proceeding, cost, expense (including the actual legal fees charged by our solicitors) and loss of any kind arising from or in connection with:

    1. any actual or alleged claim by a third party that any Content infringes the rights of that third party (including Intellectual Property Rights and privacy rights) or that the Content is Objectionable, incorrect or misleading;

    2. your failure to comply with these Terms, including any failure of your personnel who access and use the Service; or

    3. an actual or alleged breach by you or your personnel of any legal or regulatory requirements which occurs in connection with or as a result of any other relationship established through the Service.


  1. You may make your Shared Content available to other users of the Service to view or edit that Shared Content under certain additonal Licence Terms determined by the nature and permissions of that content. You are solely responsible for providing the appropriate Additional Licence Terms, if any, under which your Shared Content is available to other users.

  2. The Service may allow you to access Shared Content of other users of the Service. Except as set out in these Terms and as set out in any Additional License Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Shared Content appearing on or through the Service.

  3. When users share Shared Content on the Service, we act as an intermediary for users to make their Shared Content available to other users, and we are not a party to any Additional Licence Terms.

  4. Any interaction between you and another user of the Service, including any Additional Licence Terms entered into between you and another user of the Service, is a matter directly between you and them only. Other than our obligations set out in these Terms, we are not liable to you for any failure by any other user of the Service to comply with these Terms or any other legal obligation.

  5. Without limiting clause 8.3, we are not liable to you in relation to your use of any Shared Content of another user of the Service or any users’ use of your Shared Content, including:

    1. any other user’s breach your Additional Licence Terms; and

    2. any other user editing or sharing your Shared Content in a manner not anticipated by you.

  6. You acknowledge and agree that you are responsible for all Shared Content that you post or create on the Service. Accordingly, you represent and warrant that any of your Shared Content, or a user of the Service’s use of your Shared Content in accordance with these Terms will:

    1. comply any agreements you have entered into with third parties;

    2. comply with all applicable laws; and

    3. not infringe or conflict with the rights of third parties.

  7. We may, in our sole discretion, remove any Shared Content submitted to the Service if we think that Shared Content breaches, or is likely to breach, clause 8.6. If we receive a notice that your use of the Service breaches any third party Intellectual Property Rights, we will address this in accordance with our Notice and Takedown Policy.

  8. You grant us:

    1. a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sub-licensable right and licence to use, copy, publish and modify your publicly Shared Content for the purposes of developing, providing, and promoting the Service; and

    2. the right to use your user name in connection with our use of your Shared Content.

9. Ownership of PixCap Content

  1. By using the Services, you will encounter "PixCap Content," which includes all of the images, text, information, data, audio, video, graphics and other material included on or otherwise made available through the Services, excluding Shared Content. "Shared Content" includes all the 3D models, animations, images, audio, and related content, as well as User comments, uploaded by Users. Except as otherwise set forth in this Agreement, we do not claim ownership over any Shared Content.

  2. All PixCap Content is owned by PixCap Pte Ltd. or its licensors, and is protected by Singapore and international copyright laws, trademark laws and/or other proprietary rights and laws. As between you and PixCap Pte Ltd. and its licensors, PixCap owns and retain, solely and exclusively, all rights, title and interest in and to the Services, and all PixCap Content that we or our licensors create and that we make available to you through the Services, including but not limited to any and all copyrights, trademark rights, trade secret rights, patent rights, database rights and other intellectual property and proprietary rights therein. The trademark PixCap and all associated logos and the other trademarks, service marks, logos and trade names displayed on or in connection with the Services are the registered and unregistered trademarks and service marks of PixCap, Pte Ltd. or third parties in Singapore and/or other countries. Your use of the Services does not grant you any ownership over any PixCap Content, and except for the limited license we grant you under this Agreement, your use of the Services does not grant you any license or permission under any copyright, trademark or other intellectual property rights of PixCap Pte Ltd. or any third party. We reserve all rights not expressly granted to you in this Agreement.

  3. We grant you a limited, revocable, non-exclusive, non-sublicensable and non-transferable license to use the Services as they are provided to you by us, only as set forth in this Agreement. Except as expressly permitted in this Agreement, you may not reproduce, distribute, adapt, modify, translate, create derivative works from, publish or otherwise use any portion of the Services or PixCap Content for any purpose without prior written permission from us or the rights holder. Any commercial use of the Services or PixCap Content without prior written permission from us or the applicable rights holder is prohibited.

  4. All software and software-as-a-service (SAAS) used in connection with the Services ("Software") is proprietary to us or to third parties, and except as may be required to exercise the foregoing license grant, any use, redistribution, sale, reverse engineering, disassembly, translation or reduction of such software to human-readable form is prohibited. You agree that we may update the Software without notice at any time, and that this Agreement will apply to any updated versions.

10. Fees

  1. The Fees will be charged to your valid debit/credit card in advance of each Subscription Period.

  2. The Fees exclude Sales Tax, which you must pay in addition to the Fees (if applicable).

  3. If we are unable to collect the Fees from your debit/credit card for any reason, including where your card has expired or there are insufficient funds, you remain responsible for any uncollected amounts and we may suspend or cancel your access to the Service without giving you notice.

  4. We may increase the Fees with effect from the start of a Subscription Period by giving at least 30 days’ notice. If you do not wish to pay the increased Fees, you may terminate these Terms on no less than 10 days’ notice, provided the notice is received by us before the effective date of the Fee increase. If you do not terminate these Terms and your right to access and use the Service in accordance with this clause, you are deemed to have accepted the increased Fees.


  1. Subject to clause 10.2, title to, and all Intellectual Property Rights in, the Service, the Website, and all Underlying Systems is and remains our property (and our licensors’ property). You must not contest or dispute that ownership, or the validity of those Intellectual Property Rights.

  2. Title to, and all Intellectual Property Rights in the Content (as between the parties) remains your property. You grant us a worldwide, non-exclusive, fully paid up, transferable, irrevocable licence to use, store, copy, modify, make available and communicate the Content for any purpose in connection with the exercise of our rights and performance of our obligations in accordance with these Terms.

  3. To the extent not owned by us, you grant us a royalty-free, transferable, irrevocable and perpetual licence to use for our own business purposes any know-how, techniques, ideas, methodologies, and similar Intellectual Property used by us in the provision of the Service.

  4. If you provide us with ideas, comments or suggestions relating to the Service or Underlying Systems (together feedback):

    1. all Intellectual Property Rights in that feedback, and anything created as a result of that feedback (including new material, enhancements, modifications or derivative works), are owned solely by us; and

    2. we may use or disclose the feedback for any purpose.

  5. You acknowledge that the Service may link to third party websites or feeds that are connected or relevant to the Service. Any link from the Service does not imply that we endorse, approve or recommend, or have responsibility for, those websites or feeds or their content or operators. To the maximum extent permitted by law, we exclude all responsibility or liability for those websites or feeds.


  1. Each party must, unless it has the prior written consent of the other party:

    1. keep confidential at all times the Confidential Information of the other party;

    2. effect and maintain adequate security measures to safeguard the other party’s Confidential Information from unauthorised access or use; and

    3. disclose the other party’s Confidential Information to its personnel or professional advisors on a need to know basis only and, in that case, ensure that any personnel or professional advisor to whom it discloses the other party’s Confidential Information is aware of, and complies with, clauses 11.1a and 11.1b.

  2. The obligation of confidentiality in clause 11.1 does not apply to any disclosure or use of Confidential Information:

    1. for the purpose of performing a party’s obligations, or exercising a party’s rights, under these Terms;

    2. required by law (including under the rules of any stock exchange);

    3. which is publicly available through no fault of the recipient of the Confidential Information or its personnel;

    4. which was rightfully received by a party from a third party without restriction and without breach of any obligation of confidentiality; or

    5. by us if required as part of a bona fide sale of our business (assets or shares, whether in whole or in part) to a third party, provided that we enter into a confidentiality agreement with the third party on terms no less restrictive than this clause 11.


  1. Each party warrants that it has full power and authority to enter into, and perform its obligations under, these Terms.

  2. To the maximum extent permitted by law:

    1. our warranties are limited to those set out in these Terms, and all other conditions, guarantees or warranties whether expressed or implied by statute or otherwise are expressly excluded and, to the extent that they cannot be excluded, liability for them is limited to the cap set out in clause 13.1; and

    2. we make no representation concerning the quality of the Service and do not promise that the Service will:

      1. meet your requirements or be suitable for a particular purpose, including that the use of the Service will fulfil or meet any statutory role or responsibility you may have; or

      2. be secure, free of viruses or other harmful code, uninterrupted or error free.

  3. You agree and represent that you are acquiring the Service, and accepting these Terms, for the purpose of trade. The parties agree that:

    1. to the maximum extent permissible by law, any applicable consumer protection law does not apply to the supply of the Service or these Terms; and

    2. it is fair and reasonable that the parties are bound by this clause 12.3.

  4. Where legislation or rule of law implies into these Terms a condition or warranty that cannot be excluded or modified by contract, the condition or warranty is deemed to be included in these Terms. However, our liability for any breach of that condition or warranty is limited, at our option, to:

    1. supplying the Service again; and/or

    2. paying the costs of having the Service supplied again.


  1. Our maximum aggregate liability under or in connection with these Terms or relating to the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, must not in any Year exceed an amount equal to the Fees paid by you relating to the Service in the previous Year (which in the first Year is deemed to be the total Fees paid by you from the Start Date to the date of the first event giving rise to liability). The cap in this clause includes the cap set out in clause 12.2a.

  2. Neither party is liable to the other under or in connection with these Terms or the Service for any:

    1. loss of profit, revenue, savings, business, use, data (including Content), and/or goodwill; or

    2. consequential, indirect, incidental or special damage or loss of any kind.

  3. Clauses 13.1 and 13.2 do not apply to limit our liability under or in connection with these Terms for:

    1. personal injury or death;

    2. fraud or wilful misconduct; or

    3. a breach of clause 11.

  4. Clause 13.2 does not apply to limit your liability:

    1. to pay the Fees;

    2. under the indemnity in clause 7.7; or

    3. for those matters stated in clause 13.3a to 13.3c.

  5. Neither party will be responsible, liable, or held to be in breach of these Terms for any failure to perform its obligations under these Terms or otherwise, to the extent that the failure is caused by the other party failing to comply with its obligations under these Terms, or by the negligence or misconduct of the other party or its personnel.

  6. Each party must take reasonable steps to mitigate any loss or damage, cost or expense it may suffer or incur arising out of anything done or not done by the other party under or in connection with these Terms or the Service.


  1. Unless terminated under this clause 14 and subject to clauses 6.5 and 6.6, these Terms and your right to access and use the Service starts on the Start Date and continues:

    1. for a Free Version, until:

      1. you cancel your subscription to the Free Version; or

      2. we terminate your access to the Free Version under clause 6.5; and

    2. for a Subscription Version, for successive Subscription Period billing periods until a party gives at least 10 days’ notice that these Terms and your access to and use of the Service will terminate at the end of the the then-current Subscription Period.

  2. Either party may, by notice to the other party, immediately terminate these Terms and your right to access and use the Service if the other party:

    1. breaches any material provision of these Terms and the breach is not:

      1. remedied within 10 days of the receipt of a notice from the first party requiring it to remedy the breach; or

      2. capable of being remedied; or

    2. becomes insolvent, liquidated or bankrupt, has an administrator, receiver, liquidator, statutory manager, mortgagee’s or chargee’s agent appointed, becomes subject to any form of insolvency action or external administration, or ceases to continue business for any reason.

  3. You may terminate these Terms and your right to access and use the Service in accordance with clause 9.4.

  4. Termination of these Terms does not affect either party’s rights and obligations that accrued before that termination.

  5. On termination of these Terms, you must pay all Fees for the provision of the Service prior to that termination.

  6. No compensation is payable by us to you as a result of termination of these Terms for whatever reason, and you will not be entitled to a refund of any Fees that you have already paid.

  7. Except to the extent that a party has ongoing rights to use Confidential Information, at the other party’s request following termination of these Terms but subject to clause 14.8, a party must promptly return to the other party or destroy all Confidential Information of the other party that is in the first party’s possession or control.

  8. At any time prior to one month after the date of termination, you may request:

    1. a copy of any Content stored using the Service, provided that you pay our reasonable costs of providing that copy. On receipt of that request, we must provide a copy of the Content in a common electronic form. We do not warrant that the format of the Content will be compatible with any software; and/or

    2. deletion of the Content stored using the Service, in which case we must use reasonable efforts to promptly delete that Content. To avoid doubt, we are not required to comply with clause 14.8a to the extent that you have previously requested deletion of the Content.

  9. Without limiting any other right or remedy available to us, we may restrict or suspend your access to and use of the Service and/or delete, edit or remove the relevant Content if we consider that you or any of your personnel have:

    1. undermined, or attempted to undermine, the security or integrity of the Service or any Underlying Systems;

    2. used, or attempted to use, the Service:

      1. for improper purposes; or

      2. in a manner, other than for normal operational purposes, that materially reduces the operational performance of the Service;

    3. transmitted, inputted or stored any Content that breaches or may breach these Terms or any third party right (including Intellectual Property Rights and privacy rights), or that is or may be Objectionable, incorrect or misleading; or

    4. otherwise materially breached these Terms.


  1. Neither party is liable to the other for any failure to perform its obligations under these Terms to the extent caused by Force Majeure.

  2. No person other than you and us has any right to a benefit under, or to enforce, these Terms.

  3. For us to waive a right under these Terms, that waiver must be in writing and signed by us.

  4. Subject to clause 7.4, we are your independent contractor, and no other relationship (e.g. joint venture, agency, trust or partnership) exists under these Terms.

  5. If we need to contact you, we may do so by email or by posting a notice on the Website. You agree that this satisfies all legal requirements in relation to written communications. You may give notice to us under or in connection with these Terms by emailing support@pixcap.com.

  6. These Terms, and any dispute relating to these Terms or the Service, are governed by and must be interpreted in accordance with the law of Singapore. Each party submits to the non-exclusive jurisdiction of the Courts of Singapore in relation to any dispute connected with these Terms or the Service.

  7. Clauses which, by their nature, are intended to survive termination of these Terms, including clauses 7.7, 10, 11, 13, 14.4 to 14.8 and 15.6, continue in force.

  8. If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.

  9. Subject to clauses 2.1 and 9.4, any variation to these Terms must be in writing and signed by both parties.

  10. These Terms set out everything agreed by the parties relating to the Service, and supersede and cancel anything discussed, exchanged or agreed prior to the Start Date. The parties have not relied on any representation, warranty or agreement relating to the Service that is not expressly set out in these Terms, and no such representation, warranty or agreement has any effect from the Start Date. Without limiting the previous sentence, the parties agree that it is fair and reasonable that the parties are bound by this clause 15.10.

  11. You may not assign, novate, subcontract or transfer any right or obligation under these Terms without our prior written consent, that consent not to be unreasonably withheld. You remain liable for your obligations under these Terms despite any approved assignment, subcontracting or transfer.

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