PixCap Docs


Can I use PixCap for free?

Yes, PixCap's editor features are entirely free. The free plan also comes with 30 AI credits every month. If you would like to know more about AI credits, please refer below.

What are AI Credits?

1 AI Credit = 1 second of video capture OR 1 use of image capture. This allows both video and image capture to be used interchangeably. "Isn't 1 second of video about 24-30 frames? So why is it the same credits as 1 single image capture?" Image capture is a lot faster (one second or less), captures finger poses and maps the captured poses directly to your chosen character rig. This is more accurate for complex poses and pose-to-pose animation, a common method in keyframe animation.
See Image vs Video Cap for more details.

What are the plans I can subscribe to?

Please refer to our pricing page for latest updates on plans.

How do I add AI credits?

There are two types of AI credits: monthly and top-ups.
  • Monthly credits are determined by your subscription plan and renew every month (e.g. 30 credits per month for free plan, 200 credits per month for professional plan).
  • Top-up credits are AI credits purchased individually, with a minimum purchase of $5 worth of credits. These credits will only be used after all monthly credits have been used.
Top-ups are a good way to add credits on-the-fly, though you will generally get more credits per dollar from subscription plans than by purchasing top-up credits.

What happens if I haven't used all my credits?

Monthly credits will reset each month; every 30 days your account will be refilled up to the total monthly credits amount based on your plan. If you did not use any monthly credits, the monthly credits will not roll over to the following month. Top-up credits however, will remain in your account indefinitely and will not be reset. Monthly credits will be used before top-ups.

What is the refund policy?

Paid subscriptions and AI credit top-ups are currently non-refundable. With that said, if for any reason you’re unhappy with PixCap, please let us know in our forums or contact us directly at [email protected] We’ll work with you to make sure you have the best experience possible.

Can I cancel my subscription?

Subscriptions can be cancelled (or downgraded) at anytime. After cancellation, the plan will continue for the remaining 30 or 365 days.