Frequently Asked Questions

Can I work on my scene offline?

PixCap currently requires an internet connection to run, though we will be adding support for offline mode in the future.

Can PixCap scenes be loaded if I’m not connected to the internet?

Not out the box, though we will be adding offline capabilities and storage in the near future. It is also possible to export the scenes from PixCap as a FBX/GLTF/GLB file for use in 3D packages like Blender, Maya, Unity and Unreal engine.

Do I need to be an animator to use PixCap? What skills do I need?

Only basic knowledge of 3D is required for users to start using PixCap, regardless of animation background.

Do I need to import 3D models to animate?

Yes, 3D models can be imported directly into PixCap. We will be adding out-the-box 3D models and templates in the near future.

Does my 3D character need to be rigged before importing into PixCap?

Yes, rigged 3D characters would need to be imported into PixCap. We aim to allow users to upload non-rigged 3D character meshes and use auto-rigging and weight-painting in the future.

I have a 3D scene in Blender or Maya. Can I use it in PixCap?

PixCap supports FBX and GLTF imports. Simply export the 3D scene as an FBX or GLTF (GLB recommended) and import it into PixCap.


What is in the roadmap for PixCap?

Real-time collaboration, community of animations and a marketplace are in the PixCap roadmap. In terms of animation, we will be adding weight-painting and auto-rigging in the future.


What are the system requirements to run PixCap?

To run PixCap, you simply need to have a web browser installed. We recommend Chrome, Edge, Safari and Firefox.

Do I need a GPU?

PixCap can run on desktops and laptops without GPUs. A fast CPU is recommended.

Does PixCap support mobile devices?

PixCap can run on mobile (tested on Safari and Chrome). Published projects can be viewed and rotated by touch on mobile devices. However, the PixCap editor UI and layout is not designed for mobile.

Which browsers are supported by PixCap? What about Internet Explorer?

PixCap runs on all major browsers, including the latest Internet Explorer.


Can I export my scene to 3D software such as Blender/Maya/Unity/UE4?

PixCap supports FBX exports and can be imported into Blender, Maya, Unity, UE4, and other industry-standard 3D packages. GLTF/GLB exports are also available.

How do I render a video of my scene?

Click on Export > Video.


How can I get support?

Please contact us at support@pixcap.com - we will respond within 24 hours.


Will my 3D data be public?

All scenes and data in editor mode will be kept private and secure.

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